Spring Air warrants your new Spring Air mattress and foundation (the 'Products"), except for bed handles, cover fabrics and corner guards, to be free from defects in material and workmanship ("defects") existing at the time of manufacture and appearing within the applicable limited warranty period set forth in the Limited Warranty Schedule below.
The term of the limited warranty coverage you will receive and the fee, if any, you may be charged for warranty service and/or delivery of your replacement product depends upon the specific Spring Air Product purchased.
PLEASE REFER TO THE NON-REMOVABLE TAG LOCATED AT THE HEAD OF YOUR MATIRESS ("LAW LABEL") FOR THE WARRANTY CODE TO BE USED WITH THE LIMITED WARRANTY SCHEDULE BELOW. The Law Label is your Product identification record. Discarding your Law Label will void your warranty.
HOW TO OBTAIN SERVICE FOR YOUR SPRING AIR PRODUCT
If a defect appears during the limited warranty period, we will (at our sole discretion) replace the defective Product with charges for Service and/or transportation of your new merchandise. If identical materials or an identical mattress is not available; we reserve the right to substitute materials of equal or higher value to what you originally paid for the mattress/foundation. We reserve the right the refuse this limited warranty service for mattress and/or foundation(s) found to be in an unsanitary condition. The products are warranted for the original owner from the date of purchase. Should the Products need to be replaced at some point during the warranty coverage, coverage is not renewed or extended, rather, the expiration date for the limited warranty coverage is measured from the original date of purchase. Please call 1-866-338-1447 to satisfy such an inquiry.
WARRANTY COVERAGE GUIDELINES
This limited warranty does not cover claims resulting from (i) misuse or neglect. (ii) damage caused by the use of an Incorrect bed frame (and, in the case of King and Queen size mattresses and/or foundations, damage caused by failure to use a bed frame or bed rails with rigid cross supports , and at least one center leg that extends to the floor), (iii) damage to mattress due to an incorrect or old foundation, (iv) damage to mattress fabrics due to soiling, stains or burns, (v) normal body impressions (1-1/4 Inch or less), (vi) improper sheet fit, (vii) unauthorized service during the limited warranty period on conditions otherwise covered by the limited warranty, or (viii) damages resulting from the failure to observe the Instructions set forth In your Mattress Set Care Guide, under the heading "What to Do and What Not 10 Do With Your Mattress Set." Any lawsuit for breach of this limited warranty shall be commenced, if at all, within one (1) year of the date that the claim accrues.
WHAT IS COVERED UNDER THE LIMITED WARRANTY?
Mattress...
Body impressions greater than 1-1/4"
Coils or wires that are loose, broken, or protruding through the mattress fabric.
Foundation...
Splitting of the wood frame, wood or defective, loose, or bent beams.
Support...
Your mattress must be continuously supported by a matching Spring Air foundation with an appropriate frame. The frame should include a rigid center support with at least 5 legs or a rigid center support with at least 5 hardwood cross slats for queen and king sets. (See illustration for clarification.) A rigid center support is equal to a support that extends from the frame to the ground.
WHAT IS NOT COVERED UNDER THE LIMITED WARRANTY?
Normal body impressions up to 1�1/4" (Body impressions are caused by upholstery material compressions and are normal characteristics of premium bedding. Body impressions up to 1-1/4" are not considered to be a structural defect)
Clearance bedding, "as is" bedding, or floor models
Damage or bending to perimeter border rods caused by bending or incorrectly moving the sleep set
Fabric covers
Damage to mattress fabrics due to soiling, stains, or burns
Comfort level/preference
Bed height
Damage to the mattress due to an Incorrect or old foundation
Structural damage caused by an incorrect bed frame
Corner guards
Sheet fit
Transportation costs
This limited warranty does not cover a normal increase in softness of the pressure-relieving foams or a decrease in the slow recovery feature which does not affect the pressure-relieving qualities of the mattress. Note: Stains, or other unsanitary conditions of the mattress, will void the warranty.
THIS LIMITED WARRANTY SHALL BE EXCLUSIVE AND SHALL SUPERSEDE ANY OTHER WARRANTIES, WRITTEN OR ORAL, THAT ARE ASSOCIATED WITH THIS PRODUCT. OTHER THAN THE LIMITED WARRANTY SET FORTH ABOVE, SPRING AIR EXPRESSLY DISCLAIMS AND EXCLUDES ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, RELATING TO THE USE OR PERFORMANCE OF THIS PRODUCT. IN THE EVENT THAT APPLICABLE STATE LAW PROHIBITS THE EXCLUSION OF IMPLIED WARRANTIES, THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IS EXPRESSLY LIMITED TO THE APPLICABLE PERIOD OF DURATION OF THIS LIMITED WARRANTY, DESCRIBED ABOVE. Some States do not allow limitations on how long an Implied warranty lasts, or the exclusion of implied warranties, so this limitation may not apply to you.
THE CUSTOMER'S EXCLUSIVE REMEDY FOR BREACH OF THIS LIMITED WARRANTY OR OF ANY IMPLIED WARRANTY OR OF ANY OTHER OBLIGATION ARISING BY OPERATION OF LAW OR OTHERWISE SHALL BE LIMITED AS SPECIFIED HEREIN TO REPAIR OR REPLACEMENT AT OUR SOLE OPTION. IN ANY EVENT, SPRING AIR SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL AND CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED. Soma states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. This limited warranty gives you specific legal rights, and you may have other rights which vary from state to state.
